Services - TelcoLynx

Services

Voice

TelcoLynx offers a range of carrier options for Local, LD, SIP and Hosted VoIP product offerings. We specialize in Telecom Expense Management (TEM), POTs Lines Aggregation, LD and High Volume LD, and SIP Trunking and Hosted VoIP platforms. Learn More.

Cloud Contact Center

As your trusted IT and telecom advocate, TelcoLynx can design and implement premium solutions for your contact center. TelcoLynx’ Contact Center Specialists have nearly 30 years of collective experience operating large-scale contact centers worldwide. We provide many strategic services to help your contact center expand, optimize, and excel. Learn More.

Data

TelcoLynx’s core competency is designing and implementing complex domestic and international data networks. Our vast expertise in IP, MPLS, VPLS, SD-WAN, Ethernet, Private Line, and Network on Demand provides our clients with high comfort level knowing that they have selected the right partner. Learn more.

Internet Access

TelcoLynx is your Internet bandwidth headquarters. Our expertise spans both domestic and international, big bandwidth and small. With hundreds of installations completed, our back office will project manage the process from contracting all the way through test and turn-up. Learn More.

Managed SD-WAN

SD-WAN is revolutionizing the way businesses architect, deploy and manage their networks. Software-Defined Networking (SDN) is a new way of deploying network infrastructure that is poised to change how networks are managed and controlled, as well as how network services are implemented. SDN is the evolution to a programmable and active network infrastructure. With TelcoLynx’s Managed SD-WAN, our solution experts will design, configure, deploy and manage best-of-class networking technology to reduce operational costs and improve network service and reliability. Learn More.

VoIP and Hosted VoIP

TelcoLynx has a high level of expertise transitioning clients from traditional TDM voice to SIP, Hosted PBX and Unified Communications solutions. We can help determine the best course of action to elevate your communications to the next level. Whether you’re looking to replace an old PBX, add SIP trunking to an existing PBX or integrate your voice with your critical business applications, we have the right solution to fit your needs. Learn More.

Data Center

TelcoLynx can provide a wide range of solutions to meet your hosting needs. Whether it just simple power, ping, and pipe, fully managed hosting or exploring a new cloud strategy, we can leverage our relationships to negotiate the best pricing on single rack/cage as well hundred rack solutions for high density clients. Learn More.

Managed Services

TelcoLynx is a specialist provider of Remote Infrastructure Management Services for small and large enterprises. We provide infrastructure management services to its customers world-wide by providing 24 x 7 monitoring services for network devices. Learn More.

Consulting

TelcoLynx offers a wide range of consulting services from onsite technology focused workshops to conducting a full audit of services and advising on new strategic technologies. Each client project we undertake is unique, but the methodology that we employ is simple and straight forward. Our consultative approach to client projects allows us to understand their business needs, focus on their critical application and develop a long term growth strategy. Learn more.

Telecom Expense Management

TelcoLynx provides wireless, voice, and data audits and analysis for our customers. We will take a 3 month snapshot of your current environment, build an accurate real time inventory, and create a single repository all of your telecom bills.

RFP Development & Management

Gartner research shows a growing reliance on service providers; therefore, it is imperative that clients methodically and consistently execute on RFPs for evaluation and selection. TelcoLynx provides industry standard, best of breed Infrastructure RFP services ranging from creation, management, collaboration, and analysis.

Project Management

TelcoLynx provides pre-and post-sale support for every client project that we engage with. Our pricing and project management team is trained to provide pricing and place orders for every carrier product and service we support. Once the orders are placed, the project management team interfaces with the carriers to obtain critical installation information and updates the client contact on a regular basis. Learn More.

Our Methodology

Design
We actively engage our clients to determine the state of your current infrastructure and network architecture, conduct due diligence to understand where you want to be, and design a solution based on what you need, not what the carriers want to sell your business.
Pricing
Telcolynx has direct access to many of the carrier pricing systems, promotions and custom pricing teams. We leverage our long-term carrier relationships and buying power to get you the best deal from any provider. We guarantee that we can match or beat any pricing from any direct carrier rep.
Vendor Selection
Telcolynx will gather pricing from your top vendors as well as best-of-breed vendors that are industry leaders for your project requirements.
Contract Negotiation
TelcoLynx are experts in contract negotiating with carriers. We know from experience where vendors are willing to bend and how to get the best deal for our customers.
Project Management
Working together with carrier support, TelcoLynx’s project management team will conduct weekly status calls to review upcoming installs, potential delays and will work to escalate any issues threatening the project.
Bill Review
TelcoLynx post-install support team will review your 1st bill to ensure all discounts and special pricing are applied and will work with the carriers to ensure all billing is accurate.

What Are The Benefits of Using Telcolynx?

Savings

With TelcoLynx audit & advisory services, we save your team the time, money and resources that comes with sourcing, pricing and evaluating top vendors.

Reliability

With 140 vendor relationships, representing 85% of the Gartner Magic Quadrant, the best solutions are always on hand.

Customization

Every business is different. TelcoLynx designs solutions based on your business needs, not based on carrier flavor of the month.

Dedication

TelcoLynx includes project management in every customer engagement, making sure that every solutions is delivered on time and on budget.

Expertise

Whether it’s call center, data center, infrastructure, or any other operation, TelcoLynx has the expertise on hand to address nearly any issue.

We are great at what we do

Voice

Data

TEM

Consulting

Project Management

RFP Development and Management

Security and Applications

Hosted VoIP & Unified Communications

Voice

Cloud Contact Center

Data

Internet Access

Managed SD-WAN

VoIP and Hosted VoIP

Data Center

Managed Services

Consulting

Telecom Expense Management

RFP Development & Management

Project Management

Our Methodology

Design

Pricing

Vendor Selection

Contract Negotiation

Project Management

Bill Review

What Are The Benefits of Using Telcolynx?

With TelcoLynx audit & advisory services, we save your team the time, money and resources that comes with sourcing, pricing and evaluating top vendors.

With 140 vendor relationships, representing 85% of the Gartner Magic Quadrant, the best solutions are always on hand.

Every business is different. TelcoLynx designs solutions based on your business needs, not based on carrier flavor of the month.

TelcoLynx includes project management in every customer engagement, making sure that every solutions is delivered on time and on budget.

Whether it’s call center, data center, infrastructure, or any other operation, TelcoLynx has the expertise on hand to address nearly any issue.

We are great at what we do

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